Privacy Policy

Effective Date: January 01, 2025
Last Updated: September 23, 2025

At ADHD Assist, accessible from https://adhd-assist.org, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and digital tools.

1. Information We Collect

We may collect the following information when you visit our website or use our services:

• Personal Information: Name, email address, phone number, and payment details when you book services or contact us.
• Account Information: Login credentials if you create an account.
• Service Data: Information you share during coaching sessions, check-ins, or while using our ADHD/Autism Panic Button or digital tools.
• Technical Data: IP address, browser type, device details, and cookies for analytics and security.

2. How We Use Your Information

We use your data to:

• Provide and improve our services.
• Respond to your inquiries and support requests.
• Manage bookings, billing, and communications.
• Send service updates, newsletters, or resources (you can unsubscribe anytime).
• Ensure website functionality, security, and user experience.

3. Legal Basis for Processing (GDPR)

If you are in the UK or EU, we process your data under one or more of the following bases:

• Your consent.
• To perform a contract with you.
• To comply with legal obligations.
• Legitimate interests, such as improving our services and protecting our platform.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted service providers (hosting, payment processors, communication tools) under strict confidentiality agreements.
• Legal authorities if required by law.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences.
• Analyze website traffic.
• Improve user experience.
  You can control cookie settings through your browser.

6. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy, unless longer retention is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time (without affecting past lawful processing).
  To exercise these rights, contact us at info@adhd-assist.org.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, TikTok, YouTube). We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed at children under 16 without parental consent. If we discover we’ve collected information from a child, we’ll delete it promptly.

11. International Users

If you access our site from outside the United Kingdom, your data may be transferred and processed in countries with different data protection laws. We take steps to ensure appropriate safeguards.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
ADHD Assist
17A Wilton Road, Salisbury, SP2 7ED
Wiltshire, United Kingdom
Email: info@adhd-assist.org